Observe at the Gemba

Learn about ethnography and how to observe flow in the workplace. Includes Management Gemba walks. Join the thousands from across Canada who attended Lean training with Alpen Path Solutions Inc. since 2015.

  • Short videos, quizzes, downloads, proposed reading and an optional work-based observation exercise

  • Learn about the 'hidden obvious'. Engage in observation exercises

  • Self-paced course duration is approximately 1.5 hours for all mandatory elements to receive a Certificate of Completion. The duration with the proposed external videos and the optional work-based assignment is approximately one day.

  • 4 levels of observation at the Gemba!

  • Introduction to Lean is a prerequisite

  • Each registration provides access for a full year

  • This course undergoes continuous improvement.

Course curriculum

    1. Before you start

    2. Overview of the course

      FREE PREVIEW

    3. Gemba - Course Workbook (PDF to view, download or print)

    1. Shared values and meanings - Part I

    2. Shared values and meanings - Part 2

    3. Shared values and meanings - Part 3

    4. Quiz - Shared values and meanings

    1. The practice of observation at Toyota

    1. Observation exercises to expand awareness - Part I

    2. Observation exercises to expand awareness - Part 2

    3. Observation exercises to expand awareness - Part 3

    1. Standardizing work to sustain continuous improvement - Part 1

    2. Standardizing work to sustain continuous improvement - Part 2

    3. Standard Work, Standard Work Instructions (SWI) with an example

    4. Standard work quiz

    1. New practices for ethnography, at the Gemba

    2. Ethnographic practices quiz

About this course

  • $24.95
  • 34 lessons
  • Downloadable documents in PDF format
  • Hands-on exercises and a work-based assignment to practice