Gemba is the 'real place'

This powerful bundle helps you learn about observation at the Gemba, including with the customer, and Gemba walks. Develop your observation skills with a rigorous observation method, ethnography. Learning about the Gemba is for everyone in an organization.

  • Combine a course with a guide to gain in-depth knowledge of the Gemba - the most important place in any organization, where work is performed

  • The brief guide includes an eBook and several downloads

  • The work-based assignments in the course and the brief guide lead to REAL learning in your own workplace. Work-based assignments are not mandatory.